White Label Tracking
We believe that great customer service is pro-active.
If you have an impatient customer or a shipment is delayed or goes missing (or is perhaps just delivered successfully to the customer’s shy neighbor), then your customer is forced to find out what happened.
Your customer is forced to search through their emails, cut & paste the original tracking number into the shipping company’s website and track their shipment. Even if you include a link in your shipping emails which does this automatically, the customer still has to find that original email.
Even worse, your customer might try to contact you directly taking your time and costing you money.
TrackMyShipment’s White Label service allows your shipping system to pro-actively keep your customer super-informed, and in our experience, a super-informed customer is a happier customer!
So - starting today we’re offering White Label Tracking - contact me for more information.